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Idris Outdoor Bistro Chairs (Set of 2)

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Stay cool and relaxed with our wonderful Idris Outdoor Chairs. The UV-resistant and weather-resistant PE wicker is meticulously weaved to bring out the exceptional workmanship and the chair exudes luxurious comfort with its high-density foam cushion. The sturdy powder-coated steel frame ensures long lasting durability so that you can enjoy outdoor pleasures well into the future. And the removable and washable seat cushion cover makes cleaning up hassle-free. With so much going for it, our chair certainly deserves its coveted space in your lovely backyard, deck or patio. Or even indoors, for a unique presence.

 

 

Features:
Elegant design
UV-resistant and weather-resistant PE wicker
Sturdy steel frame
Durable powder-coating
High-density foam cushions
Weather-resistant, removable and washable seat cover
Easy assembly

Specifications:
Material: PE wicker
Frame: Powder-coated steel
Glass top thickness: 5mm
Cushion thickness: 5cm
Seat height from the ground: 42cm
Chair dimension: 56cm x 55cm x 84cm
Frame colour: Black
Cushion cover colour: Grey

Package Contents:
2 x Idris Outdoor Chair
1 x Assembly Manual

Shipping

We are proud to offer free deliveries in Australia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in Australia.

How do you deliver products?

Products from our warehouse in Melbourne will be sent by Australia Post, Team Global Express or Aramex depending on the weight and size of the product.

Do you deliver to regional towns?

Yes. We provide free deliveries to most country towns in Australia. However, there are some locations we are unable to deliver to. If you happen to be located in one of those towns we will contact you.

How long does it take to deliver my product?

The delivery time varies by location. These are our estimates:
Location *Estimated Shipping Time
Melbourne 1-3 Business days
Sydney 3-5 Business days
Brisbane 3-5 Business days
Adelaide 3-5 Business days
Perth 4-6 Business days
Hobart 3-5 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order is dispatched which contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages and may not be delivered all at the same time.

If you have any other questions, please contact us and we will do our best to help you out.

RETURNS

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or redelivery for ordered products if:

  • If you did not receive the product within the guaranteed time( 10 days not including 2-5 day processing) you can request a refund or a redelivery.
  • If you received the wrong item you can request a refund or a redelivery.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong delivery address)
  • Your order did not arrive due to exceptional circumstances outside the control of Vartiss Store (i.e. delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://vartiss.store

*You can submit refund requests within 15 days after the guaranteed period for delivery (10 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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